
Last updated on November 1, 2007
At Organically Gifted the protection of your personal information is a top priority. Our ability to provide quality and timely service to our clients requires that we collect personal information about our customers. However, we take preventative measures to ensure the privacy and confidentiality of that information. Our commitment to safeguarding your privacy is reflected in the following Privacy Policy.
INFORMATION COLLECTED
At Organically Gifted we collect two types of information: personal information and non-personal information.
Personal information includes your name, address, phone number, and email address. With your consent, we may use this information for various different reasons such as: to ship your order, complete your transaction, for contests and promotions, to offer new products and services.
Non-personal information does not identify you as an individual. For example, we may ask you for your postal code to assist us with planning our marketing efforts or we may compile tracking information reports regarding website user demographics, website traffic patterns, and website purchases.
HOW WE COLLECT INFORMATION
Listed here are some examples of the ways that we collect information about you and how we use it:
- Making a purchase
While using our website, you may be asked to voluntarily provide certain personal information (such as your name, email address, postal address, telephone number, or credit card information). We use this information to complete your transaction and to apply for access to certain special features and functions of the website. If you choose not to provide requested personal information, you will not be able to use certain features of the website and you will not be able to engage in transactions through the website.
- Returns
When you return products to Organically Gifted, you will be required to provide contact and payment information (such as credit card information) to permit authentication of the transaction and reconciliation of accounts.
- Sign-up for e-newsletter or product updates
You can choose to subscribe to our e-newsletter or product updates by visiting our website. To enroll, we will collect your contact information (such as name and email address). This information will only be used to send you our e-newsletter.
- Participate in a contest, promotion, or survey
From time to time, Organically Gifted may run contests, promotions, or surveys. If you participate, you may be asked for contact information as well as additional optional survey information (for example, product preferences). Information from contest entries will be used to contact you if you win. We may also summarize survey information in a manner that no longer identifies the contest entrants for analysis, but will not share personal information from entries. All contests are subject to rules that will be available with each particular contest.
- Information we collect automatically
Like many other websites, we automatically collect certain non-personal information regarding website users that does not identify you. Examples include; the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access the website, the Internet address of the website from which you linked directly to the website, the operating system you are using, the sections of the website you visit, the website pages read and images viewed, and the content you download from the website.
- Cookies
Organically Gifted's website uses "cookies", a technology that installs a small amount of information on a website user's computer to permit the website to recognize future visits using that computer. Cookies enhance the convenience and use of the website. For example, the information provided through cookies is used to recognize you as a previous user of the website (so you do not have to enter your billing information every time), to offer personalized web page content and information for your use, to track your activity at the website, to respond to your needs, and to otherwise facilitate your website experience.
You may choose to decline cookies if your browser permits, but doing so may affect your use of the website and your ability to access certain features of the website or engage in transactions through the website.
ACCOUNTABILITY
Organically Gifted is responsible for personal information under its control. When we use trusted third parties to act on our behalf by performing such functions as fulfilling orders, delivering packages, processing credit card payments or providing customer service, contractual or other appropriate means are used to ensure compliance by such third parties with this Policy and all applicable privacy laws.
CONSENT
We will collect, use or disclose your personal information only with your knowledge and consent, except where required or permitted by law. Organically Gifted will not make your consent a requirement to the supply of a product or a service other than required to be able to supply the product or service.
In some cases, your consent is implied if we ask you to provide personal information with a stated purpose. For example, we can only deliver the product you have purchased if you provide us with your address and phone number. In other cases, we will ask you to give your express consent to use your personal information to advise you of products or services that may be of interest. You always have the opportunity to "opt out" of having your information used for this purpose.
In determining the type of consent to obtain, Organically Gifted will consider all relevant factors, including the sensitivity of the information and your reasonable expectations.
EXTERNAL LINKS
Our website may contain links to other websites or Internet resources. When you click on one of those links you are contacting another website or Internet resource. Organically Gifted has no responsibility or liability for or control over those other websites or Internet resources or their collection, use and disclosure of your personal information. We encourage you to read the privacy policies of those other sites to learn how they collect and use information about you.
LIMITING COLLECTION
The collection of personal information by Organically Gifted will be limited to what is necessary for the purposes which it identifies. We will collect personal information by fair and lawful means.
REMOVAL OF INFORMATION
We keep your information only as long as we need it for the products and services you're using and for a reasonable time thereafter or to meet any legal requirements. We have retention standards that meet these requirements. We destroy your information when it is no longer needed, or we remove your personally identifiable information.
You can also request that we remove your information from our records. Subject to our requirements for continued retention of your information, for example, for billing, audit, or warranty purposes, we will make every reasonable effort to honour your request.
SAFEGUARDS
Organically Gifted will protect personal information by security safeguards appropriate to the sensitivity of the information. Although we cannot take responsibility for any theft, misuse, unauthorized disclosure, loss, alteration or destruction of data by a third party, we take reasonable precautions to prevent such unfortunate occurrences.
INDIVIDUAL ACCESS
Upon request, Organically Gifted will inform you of the existence, use and disclosure of personal information relating to you, and give you access to that information. You have the right to challenge the accuracy and completeness of your information and have it amended as appropriate.
However, in certain circumstances permitted by law, this information will not be disclosed to you. Some examples of these circumstances are information that contains references to other individuals, that cannot be disclosed for legal, security or commercial proprietary reasons, or that is subject to solicitor-client or litigation privilege.
CHANGES TO THIS STATEMENT
Organically Gifted has the discretion to change this Privacy Policy at any time. We may add, change, or remove portions of this Policy when we feel it is appropriate to do so. When we do, we will also revise the "updated" date at the top of this Privacy page.
CONTACT US
For anything to do with this Policy, including questions or comments, please fill out our Contact Us Form and we will respond to your request or investigate your concern as quickly as we can.
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